Jones Road currently ships to all 50 US states and all US territories, as well as P.O. and A.P.O. boxes. We offer standard shipping (3-5 business days). For orders over $75, shipping is complimentary.
In light of COVID-19, there may be some delays in processing and shipping your order. Please allow up to 5-7 business days for your order to be processed and shipped during this time.
Orders are processed Monday - Friday, with the exception of US holidays. Orders received after 1 PM EST are fulfilled and shipped on the following business day. Once your order has shipped, you’ll receive an email from firstname.lastname@example.org with tracking information.
Returns and Exchanges
Please email email@example.com within 30 days of purchase with your name and order number, and we will help you with your return or exchange. We are unable to accept returns or exchanges on kits, or to refund shipping charges.